Capabilities-at-a-Glance

Scout Frontier offers capability to the Scout marketplace that is unparalleled in its ability to eliminate multicast traffic across a Wide Area Network (WAN) yet provide full endpoint capability. The following tables provide a high level description of Frontier's capabilities and iterate many of the Scout console capabilities that Frontier supports.

Frontier
Capability Description
Enterprise Endpoint Access Frontier provides Scout consoles the capability to access any endpoint at any Frontier-enabled site, regardless of geographic location. The connection is seamless, allowing the dispatcher access to endpoints in other networks throughout the enterprise.
Reduced WAN Requirements

Frontier receives multicast messages from VPGate that it communicates to configured and connected Frontier peers across the WAN. To do this efficiently, with reduced WAN needs, Frontier packages the LAN-based multicast messages into unicast messages to "tunnel" the messages across the WAN. The receiving Frontier peer unpacks the messages and sends them to the interested Scout consoles.

In addition, Frontier reduces the number of messages sent by sending signals as needed. For example, VOX indications do not display for a remote endpoint until the endpoint is in a Select or Unselect state. ANI indications are only sent to inactive endpoints when the feature is enabled on the Frontier Configuration webpage. Similarly, if multiple consoles request the same endpoint from across the WAN, Frontier sends the remote endpoint information once to other Frontier peers instead of sending the information for each interested Scout console. The receiving Frontier peer distributes the information to all interested Scout consoles.

Redundancy To prevent a single point of failure for endpoints, Frontier can be installed on two different computers to provide redundancy. These computers can be on a single subnet or multiple subnets to provide redundancy automatically at the Frontier level or even at the network level. One instance of Frontier is the active instance, used for day-to-day activity. The other is the backup Frontier instance, used for standby. Avtec offers Frontier-enabled VPGate licenses in redundant pairs to provide the capability to install the system on two computers for endpoint redundancy.
Endpoint Consistency Across Sites To support project consistency for autonomous Frontier-enabled Scout sites, VPGate issues diagnostic events when an endpoint is added, deleted, or has a name change. The events, viewed through Scout Central Distributor (SCD) or an SNMP manager, alert the Scout System Administrator to endpoint updates so that the administrator can keep the shared endpoint names in sync by making the necessary changes to the projects.
Multiple Frontier Peer Connections Frontier supports up to 200 Frontier-to-Frontier peer connections, regardless of the number of endpoints at each location.

Frontier supports the tried and true Scout console capabilities that lie at the center of Scout's usability. The table that follows identifies some of Scout's capabilities.

Scout Console
Capability Description
Configurable Navigation and Design Scout's configurability lets a company create a system to meet its exact needs. Many controls can be customized with color and text. The console design itself is user-defined and allows for controls, windows, tabs, links, and other elements to meet a customer's needs.
User Interface Controls The Scout Console User Interface offers a variety of standard controls that give the dispatcher the tools to operate the Scout console effectively. Some of these include Volume Control, VU Meter, PTT Indicator, Dispatcher Messages, Frequency Control, Time/Date Display, and CTCSS Disable. Additional function pads, endpoint pads, endpoint pad extenders, and action buttons provide access to endpoints, information, and functions necessary to operate the Scout console.
Advanced Radio Features Frontier supports the advanced radio features for Scout-supported radios that use them. The features include Unit Check, Unit Monitor, Unit Stun, Unit Kill, and Unit Revive.
Standard Call States All of the standard call states that the Scout console supports – Select, Unselect, Mute, Hold, All Mute – are also supported for remote endpoints over Frontier.
Call Activity and Call History Endpoints over Frontier can use Scout's call and activity tracking controls such as Scout Instant Recall Recording (IRR), Activity History, and Dispatcher Message History.
Contact Control Scout systems using Frontier maintain the contact control that is an integral component of a Scout system. A single Scout system can support up to 1,000 contact groups and 10,000 contact devices.
Transmit Options Dispatchers using endpoints over Frontier maintain Scout's ease-of-transmit options for calling through a variety of controls. One touch transmit via endpoint pads, Instant Transmit pads, Call Queue options, Auto Contact pads, and the Contact Dialer is available for local endpoints as well as Frontier endpoints from across the WAN.
Multi-Endpoint Interactions Frontier supports the multi-endpoint interactions available in Scout such as patching, simul-select, and call transfer.
Paging Support Paging, whether for locally homed endpoints or for endpoints homed across the WAN, operates identically. The paging tools such as the Paging Dialer, Paging Status Display, and Instant Transmit support all endpoints.
Emergency Call and Emergency State Support All endpoints within a Scout Frontier system can support emergency calls and emergency states. An Emergency Call is a call with a higher priority level than a regular call. An Emergency State alerts the dispatcher of an emergency declaration from a subscriber unit on the associated talkgroup icon.

Other Scout features such as the Emergency Clear function pad, Channel Marker, and the NENA E911 Radio / Telephone Headset Interface also provide emergency support functions.
Supervisory Support Endpoints homed across the WAN and available through Frontier use many of the same features available to local endpoints for supervisory support, for example Headset Monitor and Workstation Relays.
Call Indications Endpoints homed across the WAN provide indications to the dispatcher when the endpoint is in an active state such as Unselect or Select. These include VOX, PTT, cross indications, in-use indications, Frequency, Encryption, and ANI.

Remote endpoints in Disconnect state, however, conserve WAN activity by limiting indications to call indications, PTT cross indications, and state cross indications. Once the endpoint goes active, it supports the full range of call indications.
Diagnostics Scout provides diagnostic information for a Scout Frontier site as with any other Scout site. SCD receives alarm information from the site to include in the Scout system alarm reports and diagnostic statistics to include in reports regarding call activity, endpoint activity, and dispatcher activity.

At this time, Scout Frontier does not support auxiliary input/output endpoints including VoIP endpoints with any auxiliary input/output driver, or Supervisor Takeover.


Avtec does not recommend monitoring more than 50 endpoints on a single console over Frontier.