Capabilities-at-a-Glance

Action Buttons

  • Close a Pop-up Screen
  • Close the Scout User Interface
  • Navigate to a Specific URL to Open in a Browser or Browser Pro Control
  • Navigate to Another Screen
  • Open a Pop-up Screen
  • Open the Previously Viewed Screen
  • Open the Scout Console's Start Screen
  • Toggle the Scout User Interface between Windowed and Full Screen Mode

Additional Configuration Options

  • All Mute Timeout
  • Audio Priority
  • Audio Routing
  • Console Override
  • Custom Size Function Pads
  • Frequency Synchronization Configuration
  • Pop-up Screens
  • Quality of Service (QoS) Support
  • Silent Installation Support
  • Speakers, multiple
  • Text Label Control
  • VAGC (Voice Automatic Gain Control) Per Endpoint
  • WAV File Repeat Delay
  • VOX Display Release Time Configuration
  • Avtec USB Jack Box Priority
  • Avtec USB Jack Box PTT Event Configuration

Authentication

  • Internal Security
  • Windows Active Directory

Call Features

  • Activity History Call Back
  • Activity History Pro Call Back
  • Answer on Ring with Audio Recording, for SIP calls
  • Auto Contacts
  • Automatic Numerical Identification (ANI)
  • Call History
  • Call Indications
  • Call Monitor
  • Call Queue: Answer Call/Next Call Button
  • Custom Message During Hold
  • Default Transmit Groups
  • Dispatcher-defined Radio Groups
  • Call-in Codes
  • Endpoint Groups
  • Forward Calls to Another Dispatcher
  • Hunt Groups
  • Line Groups
  • Simul-Select
  • Simultaneous Phone and Radio
  • SIP Monitor
  • Volume Control per Endpoint
  • Volume Reset to Default Level

Codec Support

  • G.711
  • G.726
  • G.729

Console Intercoms

  • Call Forwarding
  • Callback Notifications
  • Console Monitor
  • Console-to-Console Emergency Calls
  • Console-to-Console Regular Calls
  • Console Transfer
  • Intercom Group Page
  • Intercom Group Ring Emergency Calls
  • Intercom Group Ring Regular Calls
  • Ring Announce Intercom Calls
  • System-wide Intercoms
  • Voice Announce Intercom Calls

Contact Dialer

  • Dial Tone
  • Display Contact's Name, Contact's Number, or both
  • Dual Tone Multiple Frequency (DTMF)
  • External COTS Keypad Support
  • Hookflash (Flash)
  • Recall Last Number
  • Secondary Dialing
  • Unit-to-Unit
  • Hexadecimal Dialing Support

Contact Display

  • Radios as auto dial pads
  • Telephone numbers as auto dial pads

Contacts

  • 1,000 Contact Groups
  • 10,000 Contact Devices
  • Active Directory Support
  • DTMF Dial Strings with Pauses
  • Multiple Pages per Contact
  • Multiple Telephone Numbers per Contact

Developer Support

  • API Software Development Kit (SDK)
  • Computer Aided Dispatch (CAD) Interface

Diagnostics Features

  • Alarms
  • Events
  • Log Gathering Tool
  • SNMP Manager Support
  • Statistical Reports
  • System View

Dispatcher Support

  • All Mute
  • Analog/Digital Endpoint Pad Toggle
  • Breakback
  • Change Frequency Control
  • Channel Release for MAP27
  • Console Local Mute
  • Console Timer Tool
  • Continuous Tone Coded Squelch System (CTCSS) Disable
  • Cross Mute
  • Do Not Disturb Mode
  • Echo Cancel
  • Free Seating
  • Instant Transmit
  • Localization Support
  • Mic Mute
  • Next Call Button
  • Patch Release
  • Privacy Mode
  • Repeater Enable/Disable
  • Return Call from Activity History
  • Return Call from Activity History Pro
  • Ring Back Tones
  • Ringer Disable
  • Ringtone Location
  • Show Call Indications
  • SIP Monitor
  • Transmit Interrupt
  • Volume Unit Meter (VU Meter)

Emergency Support

  • Channel Marker
  • Dispatcher Intercept for Emergency Calls
  • E911 NENA Interface
  • Emergency State/Emergency Clear

Encryption Support

  • Advanced Encryption Standard (AES)
  • Automatically Transmit with Receive Key
  • Clear/Encrypt Endpoint Toggle
  • Configure Permanent Encryption Mode
  • Data Encryption Standard (DES)
  • Encryption Key Selection Tool
  • Key Fill Devices
  • Key Management Facility Support

Endpoint States

  • Default Unselect
  • Deselect
  • Disconnect
  • Gone
  • Hold
  • Mute
  • Select
  • Sticky State
  • Unselect

Function Pad Behaviors

  • All Mute
  • Analog Digital Mode
  • Callback
  • Cancel
  • Channel Marker
  • Channel Release
  • Clear Encrypt Mode
  • Console Monitor
  • CTCSS Disable
  • Do Not Disturb
  • Emergency Call
  • Emergency Clear
  • Flash
  • Forward Calls
  • Headset Monitor
  • Hold
  • Instant Transmit
  • Mic Mute
  • Mute
  • Next Call
  • Patch 1 through 5
  • Private
  • Push-to-Talk
  • Release
  • Repeater Enable/Disable
  • Ringer Disable
  • Ringtone to Secondary
  • Set Frequency
  • Show Ring
  • Simul-Select
  • Takeover
  • Transfer
  • Unselect 1 through 10
  • Volume Reset

Indications

  • Audible Indication for Trunked Radio Queue Request
  • Endpoint Status Indications
  • Function Pad Indication Bars
  • Pending Call Flashing Indications
  • Voice Activity Indicator (VOX)

Mobile Dispatching

  • Mobile Scout

Notifications

  • Audible and Visual Intercom Callback Notification
  • Input Alerts for Auxiliary Input Endpoints
  • Patch Timeout Notification
  • System Alarms

Pad Extenders

  • ANI Information
  • Encryption Key Receive
  • Encryption Key Transmit
  • Frequency Alias
  • Receive Indicators
  • Redundant Controller
  • Remaining Trunked Call Time Indication
  • Timer
  • Transmit Indicators
  • Unanswered/Hold Call Time
  • Unit ID
  • Username
  • Voicemail

Pages

  • Alert Tones within a Paging Stack
  • Custom Paging Format
  • Paging Dialer
  • Paging Side Tones
  • Paging Status Display
  • Parallel Paging
  • Pre-defined Paging Stacks
  • Sequential Paging
  • Stacked Unit Alerts
  • Unit Alerts

Patches

  • */# Patch Keying
  • 5 per workstation at one time
  • 8 members per patch
  • 10 endpoints per console at one time
  • Carrier Operated Relay (COR) Patch Keying
  • Dispatcher Automatically Join
  • Patch Timeout Notification

Push-to-Talk (PTT)

  • */# Keying
  • Footswitch PTT
  • Handset PTT
  • Intercom PTT
  • Microphone PTT
  • On-Screen PTT
  • Push to Speak for SIP Endpoints
  • Right Mouse Button PTT

Recording Support

  • Certified Logging Recorder Vendors List
  • Logging Recorder Interface
  • Logging Recorder Metadata
  • Record Outpost-Generated Tones on Third-party Recording Device
  • Record Signal Tones on Third-party Recording Device
  • Scout Instant Recall Recorder (IRR)
  • Talkspurt Detection Level Configuration for Scout IRR

Redundancy

  • Avtec SIP Proxy Redundancy
  • Call Voter Redundancy
  • Frontier Redundancy, supporting multiple subnets
  • Network Redundancy
  • Trunking Gateway Redundancy
  • VPGate Redundancy, unicast or multicast

Scout Components

  • Avtec Audio Bridge
  • Avtec Encryption Key Manager
  • Avtec Routing Controller
  • Avtec SIP Proxy
  • Call Voter
  • Frontier
  • Mobile Scout
  • Outpost
  • Outpost Plus
  • Scout Central Distributor (SCD)
  • Scout Data Store (SDS)
  • Scout Manager
  • Scout Console User Interface
  • Scout Instant Recall Recorder (IRR)
  • Scout Trunking Gateway System
  • ScoutLink
  • VPGate

Screen Controls

  • Action Button
  • Activity History
  • Activity History Pro
  • Auto Contact Pad
  • Auxiliary I/O Pad
  • Browser Control
  • Browser Pro Control
  • Call Enable Tool
  • Call Queue
  • CommScape Selector Tool
  • Contact Dialer
  • Encryption Keys
  • Frequency Selection Tool
  • Function Pad
  • Line (Endpoint) Pad
  • Line Group Pad
  • Message Display
  • Message History
  • Notification Pad
  • Pad Extender
  • Paging Dialer
  • Page Status Display
  • Panel Tab Control
  • PTT Indicator
  • ResourcePro
  • Text Label
  • Time Date Display
  • Timer Tool
  • Tone Pad
  • Volume Control
  • VU Meter

Security

  • Encryption
  • MD5 Checksum Verification
  • Microsoft Security Patch Verification
  • Scout Manager User Login
  • Scout Manager Password Security
  • Scout Console Dispatcher Login/Logout

Supervisor Support

  • Barge-in
  • Console Monitor
  • Headset Monitor
  • Supervisor Takeover

Supported Call Types

  • All Call
  • Emergency
  • Emergency Intercom
  • Group
  • Intercom
  • Regular
  • Site All Call
  • System All Call
  • Talkgroups
  • Unit-to-Unit

Supported Endpoint Types

  • Automatic Ring Down
  • Auxiliary Input and Output Endpoints
  • Console Intercom
  • Dispatcher Lines
  • Duplex Endpoints
  • Full Duplex
  • Mutli-Frequency Radios
  • Session Initiation Protocol (SIP)
  • Simplex Endpoints
  • Telephony

Supported Technologies

  • Airbus DS Communications
  • AT&T Enhanced Push-to-Talk (EPTT)
  • Avaya Telephony
  • Cimarron Encoder/Decoder
  • Cisco Instant Connect
  • Cisco Unified Communications Manager
  • Codan UIC
  • DMR Tier II Conventional
  • DMR Tier III Trunked Radio
  • ED-137 Protocol Support
  • GenSPOut
  • Harris EDACS P25 Radios
  • Harris OpenSky Radios
  • Harris P25 Radios
  • Icom IDAS Conventional
  • Icom IDAS Trunked Radios
  • Icom VE-PG3
  • iDEN
  • JPS NXU2
  • Kenwood Mobile
  • Kenwood NEXEDGE Radios
  • Kodiak Broadband PTT
  • Leonardo DMR Tier II and III
  • M7100 Radios
  • Map 27
  • Map 27 for Tait TM8255
  • MDC1200 Protocol Support
  • Motorola APX™ P25
  • Motorola KVL 3000 and KVL 4000 with the Tait TPA-SV-020 Adapter
  • Motorola Astro® 25
  • Motorola Nitro™ CBRS Private LTE Network
  • Motorola WAVE™ OnCloud
  • MOTOTRBO™ Capacity Max Radios
  • MOTOTRBO™ Capacity Plus Radios
  • MOTOTRBO™ Connect Plus Radios
  • MOTOTRBO™ IP Site Connect Radios
  • MOTOTRBO™ Multi-Site Capacity Plus Radios
  • MOTOTRBO™ XPR 4000 and 5000 Series Radios
  • P25 CSSI Trunked Radios
  • P25 Privileged Trunked Radios
  • P25 DFSI Radios
  • P25 Failsoft Support
  • S-COM Radios
  • Session Initiation Protocol (SIP)
  • Sprint Direct Connect
  • Tait Key Fill Device
  • Tait Key Management Facility
  • Tait Mobile Radios
  • URC-200 Radios
  • Valcom
  • VEGA Radios
  • Verizon Push-to-Talk Plus (PTT+)

Tone Features

  • 200 Hz Tone Support
  • Alert Tones
  • All-Call Announcement Tone
  • Answer Back Tone
  • Beep Tones
  • DTMF and Knox Tone Support
  • Emergency Ring Tones
  • Radio Progress Tones
  • Ring Tones
  • Test Tones
  • Tone Pad

Transfer Calls

  • Attended Transfer to Another PBX Extension
  • Blind Transfer to Another PBX Extension
  • Transfers between Dispatchers within Scout

Web Browser Protocols

  • Hyper Text transfer Protocol (HTTP)
  • Hyper Text transfer Protocol Secure (HTTPS)

Workstation Relay Indications

  • Busy
  • Call Forwarding
  • Channel Marker
  • Do Not Disturb
  • Emergency Call
  • PTT
  • Regular Call
  • System Alarm
  • Transmitting